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Delivery

Off premises

Delivery

New order

Out now

0

0 with a rider

Late

0

All within promise

Delivered today

0

Closed

Did not arrive

0

None

Oldest first — that is the one going cold

On the board

Nothing out. A delivery order opened from the till appears here the moment it is taken.

Why the flow only goes one way

Accepted, in the kitchen, ready, on the way, delivered. Nothing skips and nothing goes back, because a board that can be edited backwards stops being a record of what happened.

Did not arrive is an end state rather than an undo. The food is gone and the money may not be, and both of those need to survive.

Collecting on the door

An order still showing an amount to collect has not been settled. Record it on the settlement board when the rider is back — the table rules apply to a doorstep too.

Settlement board